Please note that all payments are nonrefundable. Gift certificates are issued for canceled events. See event contract for more details. Once you purchase your event enhancements or make a payment to your account, they will be added to your Event Booking Details Report (BEO). These additions must be made at least 7 days prior to your event date. Some items may require an additional amount of lead time prior to the event as noted within the product description. Prices of these enhancements are subject to change until they are purchased and added to your BEO.